Mediation · In person or by video
Less me vs. you. More us vs. the problem.
I'm a mediator with a background in design and facilitation. When a conversation gets stuck, I help everyone slow down, really listen, and sketch out what could come next together.
About
A designer's approach to hard conversations.
Before mediation, I worked in industrial design and user experience research & design, led empathy trainings, and helped build communities. In all of that work the job was the same: listen closely, understand what people actually need, and help the group see opportunities it couldn't see alone.
I bring that practice to mediation. Conversations usually stall when people are guarding positions. Once we take a step back to the needs underneath, we almost always discover more ways to navigate, collaborate, and create. I don't take sides or hand down answers. I guide the conversation and help you design what comes next.
- Curious. I listen for what matters to everyone, not for who's right or loudest.
- Confidential. What's shared in our sessions stays between us.
- Voluntary. You set the pace and anyone can pause/stop at any time.
Services
Where I can help
Any time people who share something — a family, a team, a business, a street — need to find a way forward.
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Families in transition
Life struggles, separating/divorcing, co-parenting, or caring for an aging parent. Planning the next chapter so it works for everyone involved.
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Teams & workplaces
Friction between colleagues or across teams. Clearing the air, leading retrospectives, and finding ways to agree on how you'll work together moving forward.
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Partners & co-founders
Shifting roles, a change in direction, or one partner stepping away. Deciding the next step while protecting the relationship and the work.
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Neighbors & communities
Shared spaces, local groups, and community projects. Helping people who live or organize side by side move forward together.
Process
It works like a design sprint
First we understand the situation. Then we open up options, narrow them down, and try one. You'll always know which step we're on.
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Intro call
A free 20-minute chat about what's going on and whether working together feels right.
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Planned listening session
We start as a group and you share your story, what the conflict is from your perspective. Then we break off into 1:1 sessions called caucuses so that I can hear each person on their own in private.
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Map & explore
Together, in person or on video, I share back what I heard. If we are ready, we lay out everyone's needs and see if we can come up with options before judging any of them. Sometimes we go back into caucus (1:1 meetings) if there are things that still need to be shared and brought to the table.
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Shape & try
We write down a plan in plain language and treat it as a roadmap for moving forward. We can adjust it together so it works for you. Bad maps lead you in circles. We'll build a better one together.
Contact
Start with a conversation.
Tell me a little about what's going on and I'll reply within one business day to set up a free intro call. Nothing you share here commits you to anything.
- [email protected]
- Phone
- (714) 420-2715
- Hours
- Mon–Fri, 8am–6pm ET